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Administration Officer - Level 3

  • Waratah, NSW, Australia, 2298
  • Permanent
  • Closing on: Jul 10 2022

Administrative Officer – Level 3 (7 day, 24 hour roster)  

Health Information Services/Patient Services – Emergency Reception, Admissions, Switchboard, Information Desk and Elective Bookings  

Calvary Mater Newcastle

  • Make a difference at one of Australia’s leading health care providers
  • Generous salary packaging benefits, ongoing professional development and supportive team environment
  • Classification: Administration Officer Level 3 Year 1-2
  • Remuneration: $30.75 - $31.76
  • Multiple Permanent Full and Part Time roles

About the role

The administrative officer is responsible for the provision of efficient and effective administrative support for all areas within Patient Services as required and rostered on a 7 day per week 24 hour roster in Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard roles. Providing a quality service to patients, clinical staff and the public to assist with enquiries, admissions, medical records and all job requirements in an accurate and timely manner.

Key Responsibilities

  • Participate in and support the Hospital’s Quality Improvement and Accreditation programmes. 
  • Demonstrated an understanding of risk management processes and systems. 
  • Maintains confidentiality in matters related to the patient staff and the hospital. 
  • Proficient use of MS Outlook for professional communication between all PSD team members and the wider Calvary network and to address all items required.  
  • Timely and accurate ED Registrations, Admissions, Discharges and Transfers according to iPM and hospital requirements and local procedures

What you bring 

  • Basic or working knowledge of Medical Terminology. 
  • Excellent communication, customer service and people skills and the ability to manage sensitive and confidential situations and information
  • Willing and able to work shift work with flexibility to adapt to short-notice work requirements when required.
  • Ability to organise work flows, set priorities, and use initiative in applying work practices particularly in a busy work environment and as a part of a wider team. 
  • A desire to join a team committed to the care of others in a mission based organisation

The Calvary Mater Newcastle is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to Calvary Mater Newcastle on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information.

For further information please contact Marney Winter - Patient Services Department Manager on (02) 40144692 or Marney.Winter@calvarymater.org.au

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.

Why work for Calvary?

Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality.  Further details are available here: https://www.calvarycare.org.au/careers/benefits/

If you are looking for a rewarding career in an organisation that supports the community, apply now!

Please note the following:

  • Only applicants with a valid right to work in Australia will be considered.
  • As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
  • Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role.
  • Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.
  • As part of this recruitment activity, an eligibility list will be created for future vacancies. In addition, should you wish to be considered for our casual pool, please advise the convenor during your interview process

Apply Now

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