Sitting, Person, Senior Citizen, Couch, Furniture

 

 

 

Sleeve, Clothing, Long Sleeve, Person, Furniture, Pants, Female, Chair, Hand, Senior Citizen
Shorts, Clothing, Apparel, Person, Wood, Plywood, Flooring, Shoe, Footwear
Person, Sitting, Couch, Furniture, Living Room, Indoors, Room, Patient, Flooring

Client Services Officer

  • Port Augusta, SA, Australia
  • Permanent
  • Make a difference at one of Australia’s leading health care providers
  • Generous salary packaging benefits, ongoing professional development and supportive team environment
  • Additional Employee benefits
  • Full time position

About the role

To work within a specified service area, to provide the office/ telephone liaison between clients, care employees, Case Managers and families to ensure that all client care and service requirements/issues are acted on, that all services requests are scheduled, that all actions are communicated to the relevant personnel and that all services are correctly verified when completed.

Key Responsibilities

  • To answer telephone calls, responding to client/employee service enquires
  • To ensure all requests for service are scheduled according to the organisation policy
  • To ensure database is up to date with clients/ employee details
  • To understand, respect and practice confidentiality in relation to clients, employees and the organisation
  • To provide support to employees, listening, giving feedback and ensuring that all relevant information is transmitted.

What you bring 

  • Positive can do attitude
  • Eye for detail
  • Rostering experience
  • Customer service expertise
  • A desire to join a team committed to the care of others in a mission based organisation

For further information please contact Fiona Williams, Service Centre Manager on (08) 86411266  Fiona.Williams@calvarycare.org.au

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.

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