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ICT Client Services Officer

  • Bruce, ACT, Australia, 2617
  • Permanent
  • Closing on: Apr 2 2023
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Position Description

ICT Client Services Officer

Calvary Public Hospital Bruce, ACT

Permanent Full Time Positions

Salary Range: $73,920 - $84,144 (Plus Super)

  • Make a difference at one of Australia’s leading health care providers
  • Generous salary packaging benefits, ongoing professional development and supportive team environment 

About the role

The ICT Client Services Officer role is key to the ICT support model at Calvary Public Hospital Bruce (CPHB) and participates in providing support with our partners across the territory. This includes technical assistance and support for the operations of CPHB, Clare Holland House (CHH), and Little Company of Mary (LCM), Digital Solutions Support (DSS) and Digital Data & Technology Solutions (DDTS).

What you bring

  • Excellent communication and interpersonal skills with the ability to liaise at all levels.
  • Good technical skills and experience working with ITIL support model.
  • Sound knowledge and understanding of Active Directory (AD), Jira and Citrix.
  • In-depth understanding of windows operating system.
  • Ability to prepare end-user and technical documentation to be interpreted at all levels.
  • Ability to work effectively as a team member and adapt to changing situations whilst under pressure.
  • Strong client focus with a commitment to respond to client needs effectively, efficiently and in a timely manner.
  • This role requires you to have or obtain and maintain an Australian Government NV1 Security Clearance.
  • Current driver’s license

Closing date for applications: 11:45pm Sunday 2nd April 2023

How to apply

Applicants are expected to respond in writing and include the following:

  • A one page cover letter outlining why you believe you are suitable for this role (a response to selection criteria is NOT required and will not be considered as part of your application)
  • Current Resume that includes contact details for at least 2 professional referees

 Applications must be submitted online via: http://www.calvary-act.com.au/career-vacancies.html

Note the outcome of this recruitment may be used to appoint to temporary, full-time and part-time positions within 12 months

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.

Why work for Calvary?

Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/

 If you are looking for a rewarding career in an organisation that supports the community, apply now!

Please note the following:

  • Only applicants with a valid right to work in Australia will be considered.
  • As part of the application process, you may be required to participate in a health evaluation, which could include face to face
  • assessment and drug and alcohol testing, to ensure your suitability for the role.
  • Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other
  • immunisation as required for your role

Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.

Contact Officer for further information:

Nick Macintyre

Client Services Team Leader

Phone: (02) 6201 6169

Email: Nick.Macintyre@calvary-act.com.au

 

Apply Now

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