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Quality Manager - Aged Care

  • Coffs Harbour, NSW, Australia, 2450
  • Newcastle, NSW, Australia
  • South West Rocks, NSW, Australia, 2431
  • Warabrook, NSW, Australia, 2304

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  • Permanent
  • Closing on: Jan 2 2025
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Position Description
  • Progress with purpose at one of Australia’s largest health care providers
  • Get ahead with salary packaging, benefits and professional development in a supportive team environment
  • Permanent Full-Time opportunity!
  • Flexible Working from Home Arrangements considered!
  • Flexible Location - Newcastle; Northern NSW

     

About the role
 
The Quality Manager will report to the National Quality Lead - Aged Care and work in close collaboration with the Home Manager (s), General Manager, Learning and Development and Calvary Aged Care Consultants. 
 
This position is responsible for supporting the establishment and maintenance of quality and clinical governance systems and processes across all areas of their homes in NSW to ensure a high standard of quality, care and safety. This includes facilitation of continuous improvement measures by identifying, monitoring and actioning activities to improve quality indicators, resident outcomes and experience.
 
Some of the key responsibilities will include, but are not limited to:
  • Support the development and maintenance of the Continuous Improvement Plan to enhance resident care quality.
  • Ensure timely completion of monthly audits, reports, and data analysis at the home level.
  • Monitor compliance with quality assurance activities, including audit schedules, and address any issues identified.
  • Assist in preparing responses to external bodies, such as the Aged Care Quality and Safety Commission, within designated time frames.
  • Engage with and support National Clinical Governance focus areas, review best practice initiatives, and recommend strategies to improve care standards and effectiveness.

 

About you
 
Essential
 
  • Experience as a Registered Nurse, Enrolled Nurse or other Health Professional
  • Minimum of 3 years’ experience within the aged care sector
  • Ability to travel interstate and to homes
  • Proven ability to build and maintain effective key stakeholder relationships with both internal and external groups
  • High level interpersonal and influencing skills, including the ability to foster effective working relationships with line managers and gain co-operation in the development and implementation of processes and/or projects.
  • A proven ability in quality management and regulatory compliance using a team building approach through mentoring, support and staff development
 

Desirable

  • Previous experience in similar role
  • Post graduate qualification in relevant area
 
 
Why work for Calvary?
 
At Calvary, our staff matter. 
 
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
 
Your benefits: 
  • NFP salary packaging benefits, discounted health insurance and gym memberships 
  • Paid parental leave 
  • Training, development pathways and career opportunities
  • Flexible hours that make sense for you
As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.
 
Please note the following:
  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
  • You will be required to provide evidence of immunisation as required for your role
 
 

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