About the role 

The Quality Manager will report to the National Quality Lead - Aged Care and work in close collaboration with the Home Manager (s), General Manager, Learning and Development and Clinical Governance teams.

This position is responsible for supporting the establishment and maintenance of quality and clinical governance systems and processes across all areas of the Residential Aged Care homes in Tasmania to ensure a high standard of quality, care and safety. This includes facilitation of continuous improvement measures by identifying, monitoring and actioning activities to improve quality indicators, resident outcomes and experience.

Some of the key responsibilities will include, but are not limited to:

• Work closely with the Aged Care Home and its staff onsite, to coach and support day to day compliance and clinical governance.  
• Drive continuous improvement to enhance quality of resident care, and ensure compliance with Aged Care Quality Standards, Aged Care Act, and internal policies and procedures.
• Ensure timely completion of monthly audits, reports, and data analysis at the home level. Including leading internally quality audits when required.
• Monitor compliance with quality assurance activities, including audit schedules, and address any issues identified.
• Collaborate with leadership to address non-compliance and implement remedy work.
• Assist in preparing responses to external bodies, such as to the Aged Care Quality and Safety Commission, within designated time frames.
• Support General Manager, Operations support teams and National Clinical Governance teams as required.
• Engage with and support National Clinical Governance focus areas, review best practice initiatives, and recommend strategies to improve care standards and effectiveness.

About you

Essential

• Experience as a Registered Nurse, Enrolled Nurse or other Health Professional
• Minimum of 3 years’ experience within the aged care sector
• Ability to travel interstate and to both Calvary homes in Launceston
• Proven ability to build and maintain effective key stakeholder relationships with both internal and external groups
• High level interpersonal and influencing skills, including the ability to foster effective working relationships with line managers and gain co-operation in the development and implementation of processes and/or projects.
• A proven ability in quality management and regulatory compliance using a team building approach through mentoring, support and staff development

Desirable

• Previous experience in similar role
• Post graduate qualification in relevant area

Why work for Calvary?

At Calvary, our staff matter. 

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits: 

• NFP salary packaging benefits, discounted health insurance and gym memberships 
• Paid parental leave 
• Training, development pathways and career opportunities
• Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
• You will be required to provide evidence of immunisation as required for your role