534544 Administration Officer

Medical Centre

Calvary Mater Newcastle

Permanent, Part Time

• Permanent, Full Time (16 hours per week)
• Salary Classification: Admin Officer Level 3 Yr 1-2.
• Remuneration: $34.46-$35.54 per hour + superannuation + annual leave loading + salary packaging options.

THE ROLE:

The Medical Centre Front Office delivers essential services to outpatients, hospital staff, and members of the public. The Administrative Officer plays a key role across both the main reception counter and front office, with responsibilities including patient arrivals, appointment scheduling, and patient registration. While duties are carried out in line with established procedures, the role requires sound practical judgment and the ability to seek guidance from the Manager when necessary. Flexibility is essential, as the position may involve working additional hours on weekdays and providing coverage during staff absences. While the role is primarily for two days per week, availability across all five weekdays is preferred to accommodate departmental needs.

DUTIES:

• Attend to all persons presenting to the department in a professional manner displaying courtesy and efficiency in all matters.
• Answer phones in a courteous and professional manner, delivering messages as appropriate, and ensuring that calls are transferred appropriately when required.
• Refer any in person or telephone enquiries of a clinical nature to the NUM of the Medical Centre or clinical department as appropriate.
• Use multiple systems to complete work including the iPM patient administration system, ARIA Medical Oncology System, ARIA Radiation Oncology system and the CAP Clinical Application Portal. Uphold Privacy principles in all work related matters. This role will have access to detailed patient and organisational information which must never be divulged unless in the course of confidential and appropriate work related discussions. Never access records or information not required to do your job.

Learn more about our community and services here!

ABOUT YOU:

• Demonstrated experience providing administrative services to patients in a frontline role.
• Demonstrated effective interpersonal skills and professional presentation.
• Good computer keyboard skills and attention to detail.
• Proven ability to work both independently and as a member of a team.
• Ability to undertake multiple tasks and to operate efficiently in a busy environment.
• Understanding of Confidentiality requirements in a hospital setting and as they would apply to patients.
• Basic knowledge of medical terminology.

For further information please contact Leonie Nebauer, Patient Services Department Manager on email: leonie.nebauer@calvarymater.org.au and phone: 02 4014 4692.

WHY JOIN US?

CMN is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to CMN on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information. Working at CMN gives you access to a great range of benefits:

• Fitness Passport. 
• Gender Neutral parental leave
• Annual Leave Loading at 17.5 %
• Superannuation contributions at 11.5%
• ADO's each month (for full-time employees)
• Novated leasing available for eligible employees
• 4 weeks annual leave (pro-rata for part-time employees)
• Employee Assistance Program (EAP) for staff and family members
• Generous Salary packaging options that reduce your taxable income and increase your take-home pay!

WHY NEWCASTLE, NSW?

Newcastle is a thriving city surrounded by magnificent natural scenery. Cosmopolitan and compact, we enjoy all the benefits of a global smart city including world class services and facilities, top-tier education and employment opportunities, all with an average commute time of 15 minutes. Discover inspirational living in a vibrant city that will inspire and delight. Visit Imagine Newcastle, here!

HOW DO YOU APPLY?

• Click ‘Apply for Job’ and follow the prompts. As part of your application, you will be asked to:
• Create a profile in our Calvary People Platform (if you are not an existing user)
• Attach a current resume.
• Provide a written response to four (4) selection criteria.
• Cover letters are optional (1-2 pages max.)

Please note: Only the criteria in the application needs to be addressed, however you’ll be assessed against the full list of Essential Criteria located within the attached Position Description.

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, to ensure suitability for the role.
• You will be required to provide evidence of immunisation as required for your role.