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General Manager - Aged Care

Coffs Harbour, NSW, Australia, 2450
Newcastle, NSW, Australia
South West Rocks, NSW, Australia, 2431

Permanent

Closing on: Feb 25 2025

Position Description

Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
An exciting opportunity to lead with impact and shape the future of aged care while delivering exceptional care!
Permanent full-time opportunity

About the role

The General Manager - Aged Care, will play a key role in ensuring the optimal performance of an assigned portfolio of homes, with a strong emphasis on delivering exceptional care and service in line with Calvary's core values. This position will support the provision of high-quality care to residents and their families, while also prioritising the well-being of employees and volunteers, and maintaining strong business performance.

Working closely with the Regional CEO, the General Manager will drive effective business performance and ensure a high-quality customer experience, all while aligning with and supporting positive clinical outcomes.

Some of your main duties will include:

Ensure all portfolio homes deliver and maintain the highest level of care and service for residents.
Identify opportunities to optimise performance, enhance care excellence, and improve patient experiences.
Promote a patient-focused approach and a Zero Harm philosophy across residents, staff, and the environment.
Support the sharing of best practices and ensure quality improvements are communicated across services.
Identify, manage, and escalate business risks and opportunities within the portfolio.
Contribute to service development, monitor competitor activity, and manage operational impacts of refurbishments and expansions to ensure business growth.
Foster a positive culture by mentoring and supporting new service executives, while managing the recruitment and selection of high-caliber Home Managers.
Collaborate with Human Resources on career and performance management, including recruitment, retention, and succession planning for key personnel.
Oversee Home Managers to ensure achievement of agreed Key Performance Indicators, in consultation with specialist support managers.

About you

Relevant tertiary qualifications in Health, Business, or a related field.
Exceptional leadership skills, with the ability to engage and inspire others.
Proven track record of success in the Healthcare industry.
Excellent communication skills, and strong interpersonal skills to drive outcomes and results.
Solid understanding of financial metrics and concepts, with experience in hospital oversight (desirable).
Expertise in articulating business improvement opportunities through reporting, business writing, and project documentation.
Effective risk management approach and strong analytical skills.
Proven financial acumen, with successful business and budget management experience
Thorough working knowledge of the Aged Care Accreditation standards and other relevant legislative framework (Aged Care Act, Health Records Act, WHS legislation etc.)

For further information please contact the Calvary National Recruitment Team on National.Recruitment@calvarycare.org.au.

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
You will be required to provide evidence of immunisation as required for your role

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