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Respite Coordinator

Port Augusta, SA, Australia

Permanent

Closing on: Jul 12 2025

Position Description

Respite Coordinator

Calvary - Flinders Far North (Pt Augusta)

Full Time - Permanent Role

About the role

We are seeking an enthusiastic and motivated Client Coordinator to join the Operations team in the Flinders Far North Service Centre, overseeing and working at our Port Augusta Respite Cottage.

As a Respite Coordinator, you will ensure the services being provided to care for approved Community Home Support Program participants and their carers is provided in a professional and caring manner consistent with Calvary's Mission, Vision and Values and in line with current legislation and Standards. In this position, you will be responsible for assessment and coordination of responsive and flexible quality care that promotes care aligning with participants choice and person cantered approach.

In this role the Client Coordinator will be accountable for:

Delivering the best support and quality service for Community Home support participants
Increasing and monitoring of service delivery hours to meet KPI expectations
Working under Aged Care standards, Department regulations, Calvary policies & procedures
Ensuring participant reviews and care plans are up-to-date and completed within KPI timeframes
Escalating Incidents, complaints, feedback, directly to into RISKMAN and escalating to the Service Centre Manager
Completing CHSP service agreements and budget tools with the participant
Identifying deterioration and continuous liaison with health professionals and other agencies
Arranging excursions/ outings in consultation of client's choices and interests
Day program planning and evaluations of programming to meet individual client care needs
Overseeing meal planning ensuring dietary requirements are met

Applicants are required to meet the following criteria:

Demonstrated critical thinking and collaborative practice
Results driven with a demonstrated ability to empower others
Demonstrated ability to prioritize workload and meet deadlines
Strong communication, interpersonal, organization and ethical decision making skills
Ability to build positive relationships with participants, their families and support workers
The ability to work autonomously and as part of a team
Demonstrated commitment to excellence in customer service and continuous quality improvement.
Concise and accurate documentation skills with excellent time management abilities
Proficient in Computer –Excel, word, outlook and systems
Working hours of Mon- Friday 9:00am – 5:00pm

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
You may be required to provide evidence of immunisation as required for your role including, influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella

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