• Progress with purpose at one of Australia’s largest health care providers
• Monday to Friday: 30hrs per week (6 hours a day).
• Calvary Bayview in Carrum Downs, VIC!

About the role

The primary responsibility of the Home Support Officer is to provide administrative support to the Home Manager and the overall Home. This involves the coordination of key administration tasks such as managing staffing and roster administration, maintaining staff education compliance and delivering a high level of customer service to all key stakeholders. This is a fantastic opportunity to provide support in the Aged Care sector and make a difference in the community.

Your main duties will include:

• Maintain a strong focus on customer service excellence and deliver a high level of customer service to all key stakeholders.
• Presenting a caring and customer focused experience to any visitors to the Home through being the first point of contact.
• Respond to phone, walk up and email queries promptly as defined in Key performance expectations.
• Manage the day-to-day administration.
• Ensure Home rosters / roster allocations are administrated upon direction of clinical staff or Home Manager to provide optimal service.

About you:

• Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams etc) and ability to learn new ones when required.
• Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
• Proven organizational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
• Previous experience in aged /health care
• Rostering and payroll experience using Kronos is Desirable but not essential

For further information please contact Agedcare.recruitment@calvarycare.org.au