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Patient Services Officer

  • Adelaide, SA, Australia
  • Permanent
  • Closing on: Jan 22 2026
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Position Description

Calvary Adelaide Hospital

Patient Services Officers - Multiple positions available (Full time / Casual)

  • Join one of Australia's leading health, community and aged care providers
  • Multiple Full time and Casual positions available
  • Generous salary packaging benefits, ongoing professional development and supportive team environment
  • Make a difference at one of Australia's leading health care providers
About the role
 
An interesting opportunity at Calvary Adelaide Hospital to work within various areas within the Patient Services Department - such as Admissions, Data Entry, Health funds, Pre Admissions and Switchboard.
 
The Patient Services Officer reports to the Patient Services Manager and is responsible for clerical accuracy and efficiency within the  Admission areas, Front & Back Office Departments to ensure a smooth admission and discharge process for all patients.  The Patient Services Officer assists in achieving the goals of the hospital, by working efficiently, effectively, co-operatively and collaboratively to contribute to the continuous quality improvement of the department, and will be required to work across various Patient Services Departments as required.

The Patient Services Officer will be mature and proactive with exceptional customer service and communication skills and a can-do attitude.  The position will require the Patient Services Officer to possess empathy and discreet judgement and will have the ability to multi task and work autonomously and within a team.

You must be able to demonstrate the following essential skills and competencies:
  • Excellent communication skills and ability to act in a professional and confident manner
  • Ability to work as part of a multidisciplinary team as well as independently
  • High level of interpersonal and customer service skills; and
  • Able to form and maintain effective and harmonious working relations within a team environment
  • Proficient in the use of information technology, including Microsoft Word, email and internet
  • Ability to work shift work, including weekends
  • Willingness to demonstrate the values of the organisation 
For further information please contact Anja Filleti, Patient Services Manager on email: anja.filleti@calvarycare.org.au 
 
Why work for Calvary?
 
At Calvary, our staff matter. 
 
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
 
Your benefits: 
  • NFP salary packaging benefits, discounted health insurance and gym memberships 
  • Paid parental leave 
  • Training, development pathways and career opportunities
  • Flexible hours that make sense for you
If you are looking for a rewarding career, are motivated and ready to utilise your skills to provide excellent patient centred care, apply now! We would love to hear from you!
 
Please note the following:
  • Only applicants with a valid right to work in Australia will be considered.
  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role.
  • You will be required to provide evidence of immunisations as required for your role.
  • Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.

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