Administration Officer - Patient Services
- Newcastle, NSW, Australia
- Permanent
- Closing on: Nov 9 2025

541477 - Administration Officer - Patient Services
Calvary Mater Newcastle
Permanent Full-Time
Everyone is welcome at Calvary Mater Newcastle
Join our team today!
As an Administration Officer you will be responsible for efficient clerical support in all areas of the Patient Services Department. The position is rostered on a 7 day per week 24-hour roster in Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard roles.
Working with us
We work together to be a source of healing, hope and nurturing to the people and communities we serve. As we work, our values are visible in how we act and treat each other.
We care for our people by providing a safe, equitable, inclusive and welcoming work environment that respects each person and their contribution to our purpose of ‘Being for Others’.
We offer a high standard of patient care to the communities of Newcastle and the Hunter region and provide a comprehensive range of health services and clinics including Coronary Care and Cardiology, Surgery, Intensive Care, General Medicine, Research and 24/7 Emergency Care.
In addition to an uplifting work environment, our people benefit from:
- Family orientated to accommodate work-life balance
- Gender neutral parental leave
- Corporate discounts including Private Health Insurance and Tech products
- Benefit from up to $15,900 in salary packaging
- Employee Assistance Program
- Fitness Passport
- Leave balance transfer for NSW Health employees
Selection criteria
- Demonstrated experience in administration and reception duties, including computer skills in a people health care environment.
- Basic knowledge of Medical Terminology.
- Excellent communication, customer service and people skills and the ability to manage sensitive and confidential situations and information with the discretion required in a hospital setting.
- Willing and able to work shift work with flexibility to adapt to short-notice work requirements when required and across the 24 x 7 roster.
- Ability to undertake required work flows efficiently, to set priorities if needed, and to use initiative in applying work practices in a busy work environment and as a part of a larger team.
Role details
- Permanent Full-Time
- Salary Classification: Admin Officer Level 3 Yr 1-2.
- Remuneration: $34.46 to $35.54 per hour + superannuation + annual leave loading + salary packaging options.
This role requires the successful applicant to:
- Have unlimited working rights in Australia
- Successfully complete pre-employment checks including reference checks, work rights, criminal history check and WWCC checks to ensure suitability for the role.
- Provide evidence of immunisation as required for the role.
Contact Leonie Nebauer, Patient Services Department Manager on email: leonie.nebauer@health.nsw.gov.au and quote 541477
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