Kiosk mode
National Claims Performance Advisor
- Canberra, ACT, Australia, 2601
- Sydney, NSW, Australia
- Adelaide, SA, Australia
- Melbourne, VIC, Australia
- Permanent
- Closing on: Jun 22 2026
- Progress with purpose at one of Australia’s largest health care providers
- Get ahead with salary packaging, benefits and professional development in a supportive team environment
- Join a high-performing, outcome driven team in this senior advisory role
- Permanent full time opportunity
- Flexible location across Sydney; Melbourne; Canberra; Adelaide
About the role
The Workers Compensation Performance Advisor role is responsible for coaching and mentoring Return-to-Work & Injury Management Specialists (RTW&IMS) on claim strategy, early intervention and sustainable return to work outcomes, while also conducting detailed performance analysis of claims to drive improved financial, compliance, and recovery outcomes.
This is a full-time role with hybrid work options. The role may be based in Sydney, Melbourne, Canberra or Adelaide.
Your main duties will include:
- Using data to drive recommendations to improve portfolio performance.
- Benchmarking claim performance against industry and internal standards.
- Analysis of claim duration, cost drivers, return to work rates, and common law exposure.
- Ability to identify the causes of delayed injured worker recovery and claim escalations for improved performance.
- Working closely with insurers and other external partners to ensure continuous performance improvement.
About you
- Proven experience with complex workers compensation Workers Compensation and Injury Management.
- Strong knowledge of Workers Compensation legislation and compliance obligations.
- Demonstrated experience in coaching and development of peers and stakeholders.
- Advanced analytical capability in interpreting claims data and financial trends.
- Strong stakeholder engagement skills across clinical, operational, and executive teams.
- Tertiary qualification in Health, Safety, Human Resources, Allied Health, or related discipline (desirable).
For further information please contact Susan Roberts, Manager WHS Systems & Performance on susan.roberts@calvarycare.org.au.
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
Your benefits:
- NFP salary packaging benefits, discounted health insurance and gym memberships
- Paid parental leave
- Training, development pathways and career opportunities
- Flexible hours that make sense for you
As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.
Please note the following:
- As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
Similar Jobs
Concierge - Hyson Apartments
Caulfield South, VIC, Australia, 3162 VICWe are looking for an exceptional, customer focussed Concierge to join our team at Calvary!
Personal Care Worker - Aged Care
Newborough, VIC, Australia, 3825 VICWe are looking for Personal Care Workers to join our team at Calvary Narracan Gardens, Newborough-VIC!
Deputy Head of Social Work
Newcastle, NSW, Australia NSWCalvary Mater is seeking a Deputy Head of Social Work to join our Team!
Visiting Medical Officer - Emergency
Newcastle, NSW, Australia NSWCalvary is seeking Visiting Medical Officers to join our Emergency Department.
Staff Specialist - Emergency Medicine
Newcastle, NSW, Australia NSWCalvary is seeking an experienced Staff Specialist in Emergency Medicine to join our Team
